Calwise AI Nutrition App Privacy Policy

Effective Date: December 05, 2025
Owner and Operator: Froska Technology ltd., Co. (H.K.) ("we," "us," or "our")

1. Scope

This Policy applies to personal data processed when you use the Calwise mobile application and related services, including account data, food photos you upload, nutrition logs, preferences, and in-app interactions.

2. Information We Collect

• Account Information: phone/email, display name, login credentials (token).
• Content Data: food photos you upload or capture, manually entered food names or meal details.
• Usage Data: feature usage frequency, crash logs, error records, performance metrics.
• Device Information: device model, OS version, language/time zone, network type for compatibility and security.
• Optional Preferences: dietary or health preferences (e.g., low-sugar/high-protein), reminders, and notification settings you configure.

3. How We Use Data

• Provide core features: food recognition, calorie/nutrition estimation, logging, and history.
• Account and security: authentication, risk control, anti-abuse, permission checks.
• Product improvement: algorithm iteration, feature refinement, debugging, and performance monitoring.
• Support and notices: respond to feedback and send important updates (you can manage notifications in system settings).

4. Sharing and Processors

• Service Providers: cloud storage, database, logging, and monitoring providers only to the extent needed to deliver services.
• Legal Requirements: disclosures made to comply with applicable law or regulatory requests.
• No Sale: we do not sell your personal data.

5. Storage and Protection

• Data is stored on protected cloud infrastructure with access controls, encrypted transport (HTTPS), and auditing.
• Only authorized personnel access data under least-privilege principles; periodic security reviews and backups are applied.
• In the event of a security incident, we will follow applicable legal requirements to notify and assist you.

6. Your Rights

• Access/Export: you may view your data and request export via support.
• Correction/Deletion: you may update certain fields in-app; for account deletion or broader removal, contact us.
• Withdraw Consent: disable permissions (camera/photos, notifications) via device/app settings or contact us for specific processing requests.

7. Children and Minors

The Service is intended for users aged 16 and above. If you are under 16, use the App only with parental or guardian guidance.

8. International Transfers

Data may be processed or stored in Hong Kong SAR or other locations with comparable security capabilities; safeguards will be applied consistent with applicable law.

9. Changes to This Policy

We may update this Policy and will indicate the "Effective Date" and key changes in-app or on relevant pages. Continued use constitutes acceptance of the updated Policy.

10. Contact Us

• Email: legal@calwise.app
• Company Address: Froska Technology ltd., Co. (H.K.)